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Total Quality Management
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EM507-EN
Topic 8
Quality through improvement and control: SPC
Quality through improvement and control: SPC
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◄ Achieving quality by planning: QFD, Hoshin planning
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Syllabus
References
Evaluation of Quality Concepts and Quality Paradigms
Quality and Team Organization
Teams' Thinking and Communication
Problem Solving and Decision Making Process
Leadership and Empowerment
Benchmarking
TQM Implementation
Achieving quality by planning: QFD, Hoshin planning
Quality through design: Robust design
Quality through IT: Customer Relationship Management
Achieving Quality By Innovation: TRIZ
Quality through design: Robust design ►
EM507-EN
General
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Topic 2
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Topic 6
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Topic 8
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