Hoshin Planning:

     Hoshin is a Japanese word that can be translated into English as "target", or "policy". Nevertheless, this word is often used synonymously with "breakthrough issue(s)" for an individual or organization.

     Hoshin planning (policy deployment) involves identification of driving or breakthrough issues for the organization. It creates action plans for every member of the organization to accomplish his/her portion of those breakthrough issues.

     Hoshin planning is:

customer driven

data based

mission and vision focused

done by participation of all members of the organization

with a proper hoshin plan, each division/employee knows the organization's hoshin, and the tasks that (s)he must accomplish to allow the hoshin to be achieved

basic TQM tools such as affinity diagrams, tree diagrams, prioritization matrices, the process decision program charts are used in hoshin planning

the hoshin plan creates relatively short-term goals

hoshin reviews are conducted periodically (monthly, weekly, and even daily)

     Hoshin planning is a type of strategic planning. Strategic planning, in general, is an iterative process of setting and revising the mission, objectives and strategies of an organization.

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Mission: The organization's purpose for existing. It should be short, flexible, and distinctive
Objective/goal: A statement of aim or purpose. Quantitative, or qualitative. They should be challenging, few in number, inspiring and stable.
Strategies: Broad categories or types of action to achieve objectives. They should be connected, active, pragmatic, and flexible.
Actions/tasks: Individual steps to implement strategies.

Suggested further reading:

King, B., Hoshin Planning

Visit Balanced Scorecard Institute for information on a strategic management concept developed by Robert Kaplan David Norton. This concept has been used by many leading companies.

 

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