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Total Quality Management
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EM507-EN
Topic 2
Quality and Team Organization
Quality and Team Organization
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◄ Evaluation of Quality Concepts and Quality Paradigms
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Syllabus
References
Evaluation of Quality Concepts and Quality Paradigms
Teams' Thinking and Communication
Problem Solving and Decision Making Process
Leadership and Empowerment
Benchmarking
TQM Implementation
Achieving quality by planning: QFD, Hoshin planning
Quality through improvement and control: SPC
Quality through design: Robust design
Quality through IT: Customer Relationship Management
Achieving Quality By Innovation: TRIZ
Teams' Thinking and Communication ►
EM507-EN
General
Topic 1
Topic 2
Topic 3
Topic 4
Topic 5
Topic 6
Topic 7
Topic 8
Topic 9
Topic 10
Topic 11
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