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Total Quality Management
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EM507-EN
Topic 1
Evaluation of Quality Concepts and Quality Paradigms
Evaluation of Quality Concepts and Quality Paradigms
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◄ References
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Syllabus
References
Quality and Team Organization
Teams' Thinking and Communication
Problem Solving and Decision Making Process
Leadership and Empowerment
Benchmarking
TQM Implementation
Achieving quality by planning: QFD, Hoshin planning
Quality through improvement and control: SPC
Quality through design: Robust design
Quality through IT: Customer Relationship Management
Achieving Quality By Innovation: TRIZ
Quality and Team Organization ►
EM507-EN
General
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