TQM

	Quality Council	Quality project team	Quality circle	Business process quality team	Self-managing team
Purpose	Develop quality strategy and guide and support its implementation	Solve cross-functional quality problems	Solve problems within a department	Plan, control, and improve the quality of a key cross-functional process	Plan, execute, and control work to achieve a defined output
Membership	Upper managers, may be established at corporate, division, plant levels	Combination of managers, professionals, and work force from multiple departments	Primarily work force from one department	Primarily managers and professionals from multiple departments	Primarily work force from one work area
Basis of and size of membership	Mandatory; 4-8 members	Mandatory; 4-8 members	Voluntary; 6-12 members	Mandatory; 4-6 members	Mandatory; all members in the work area (6-18)
Continuity	Permanent	Team disbands after project is completed	Team remains intact, project after project	Permanent	Permanent
Other names	Quality steering board	Quality improvement team; problem-solving team	Employee involvement group	Business process management team; process team	Self-supervising team; self-directing team; semiautonomous team

Teams